Review by Michael

Spinelli Lexus Lachine
Spinelli Lexus Lachine

Guys you really need to give product knowledge training to Myoko. You will definitely have customers complaining 3 years from now about over promises on the warranty as her explanations are factually incorrect. Car dealerships had it too easy during Covid, the day of reckoning will come where proper product knowledge will become important again. You should develop a paperless system where all the contract paperwork can be done on docusign remotely in advance. It would streamline the pickup process at the dealership. Aside from that, Roger and Marcello we great, they really went the extra mile. truck is fantastic. 3rd car from Spinelli so far. Keep up the good work.

Response by Spinelli Lexus Lachine